Terms and Conditions

TMB MBank is an updated version of TMB mConnect. By using the TMB MBank, the Customers thereby agree and consent to these Terms and Conditions, which form the contract between the Customer and Bank. TMB MBank shall be governed by such terms and conditions as amended by the Bank from time to time. These terms and conditions shall be in addition to and not in derogation of other terms and conditions relating to any Account of the Customer and/or the respective product or the service provided by the Bank unless otherwise specifically stated. General

Fingerprint authentication Terms:

To allow us to give you a superior experience, we need your permission to access and the user takes a conscious call in giving permission to following:

Locator: To display the nearby ATMs / Branches / eLobby.

Contact Us: To display the Customer Care Center number and the email address, NRI Cell email address, Complaints email address and Toll Free Number allow a call to be made to Tamilnad Mercantile Bank Ltd., Customer service from the app.

Device ID and Status, Mobile Number (SIM) and send SMS facility: To perform the required SIM locking to your device for your account security by reading phone status and identity

SMS: To auto read OTP/MVC/DVC related SMS. Also used in phone verification to send SMS on user’s behalf.

The bank shall not be held liable for any loss suffered by the user due to disclosure of the personal information to a third party by the Bank, for reasons inclusive but not limited to participation in any telecommunication or electronic clearing network, in compliance with a legal directive, for statistical analysis or for credit rating.

Indemnity: I shall indemnify and hold the Bank harmless against any loss suffered by the Bank, its customers or a third party or any claim or action brought by a third party which is in any way the result of the Mobile Banking transactions done by me. I agree that the Mobile Banking Service uses the network provided by the CSP. I hold the Bank harmless against any loss incurred by me due to failure in this network.

Right to amend Tamilnad Mercantile Bank Ltd., expressly reserves the right, at any time and without prior notice to the Customer/s, to add to and /or alter, modify, change or vary all or in part, the Terms related to this Program.

Governing law and jurisdiction The construction, validity and performance of these terms and conditions shall be governed in all respects by the laws of India. The parties hereby submit to the exclusive jurisdiction of the competent Courts at Thoothukudi, India which courts shall have jurisdiction in the matter to the exclusion of any other courts, irrespective of whether such other courts have similar jurisdiction in the matter. Tamilnad Mercantile Bank Ltd., is absolved of any liability arising, direct or indirect, for non-compliance with the laws of any country other than India where the services are accessible.